Industries · Financial services and insurance

The processes that decide whether a customer waits.

Underwriting, claims, onboarding, servicing, collections. Work that is measured in minutes and regulated in detail. We re-engineer the process first, then put intelligent operations into production against a baseline your CFO co-signs.

The record here

Verified, anonymized.

Every engagement below was measured against a baseline the client co-signed and read from their own systems afterward. Named on request, when the client chooses.

Application processing, verified in real timeLeading private life insurer
95% in < 30 sec
30% more applications, same team
Underwriting decisioningCommercial insurer
6.5 hrs → 22 min
per submission
Prior authorization, straight throughHealth insurer
83% touchless
exceptions only to humans

What we rebuild

The processes that move the number.

Underwriting

Submission to decision

Intake, extraction, risk signal assembly, and a decision path that escalates only what genuinely needs judgment.

Claims

First notice to settlement

Steps removed before automation, so the settlement clock shortens instead of the paperwork moving faster.

Onboarding and KYC

Days to minutes

Document verification, sanctions and identity checks, and exception queues that shrink every quarter.

Servicing and collections

Fewer handoffs, more resolution

Requests resolved on first contact, with the audit trail regulators expect built into the system.

Governance

Built for how you are regulated.

Deployed inside your own tenancy or air-gapped where regulation requires it. Every decision path is explainable, versioned, and auditable, and evidence is generated as the work happens rather than reconstructed for an examiner.

Start

Bring us one process.

Pick the process in this list that costs you the most. We will tell you what it could produce, agree the number, and put a working system into production in a quarter.